Organization chart

CCRS Organization Chart CCRS Organization Chart Mobile
Human Resources Management Department
  • Human Resources Development Team
  • Executive Assistant Team
Public Relations Department
  • Social Contribution Team
  • Planning & Cordination Department
    • Management Planning Team
  • Strategic Planning Department
    • Strategy Development Team
  • Investigation and Research Department
  • Management Support Department
    • Accounting Team
  • Digital Innovation Department
    • System Development Team
    • System Operation Team
  • Debt Relief Programs Management Department
    • Debt Relief Programs Examination Team
  • Bankruptcy & Rehabilitation Support Department
    • Consumer Credit Legal Aid Team
  • Repayment Support Department
    • Repayment Management Team
  • Data Strategy Division
    • Data Planning Team
  • Credit Counseling Department
    • Counseling Service Innovation Team
  • Innovation Customer Service Department
  • Credit Education Department
  • Inclusive Finance Division
    • Repayment Support Team
  • Customer Service Operations Division
    • Customer Resolution Team
    • Financial Consumer Support Team
  • Customer Satisfaction Department(Call Center)
    • Counseling Planning Team
  • Digital Financial Counseling Division
    • Digital Financial Counseling Support Team
  • Commission
    • Debt Relief Committee
    • Re-startup Business Support Committee
    • Micro Credit Committee
  • Chairman & CEO
  • Secretary-General
    • Human Resources Management Department
      • Human Resources Development Team
      • Executive Assistant Team
    • Public Relations Department
      • Social Contribution Team
    • Auditor
      • Audit Division
    • Innovative Management Division
      • Planning & Coordination Department
      • Strategic Planning Department
      • Investigation and Research Department
      • Management Support Department
      • Digital Innovation Department
    • Debt Relief Division
      • Debt Relief Programs Management Department
      • Bankruptcy & Rehabilitation Support Department
      • Repayment Support Department
      • Data Strategy Division
    • Financial Rehabilitation Service Headquarters
      • Credit Counseling Department
      • Innovation Customer Service Department
      • Credit Education Department
      • Inclusive Finance Division
    • Customer Division
      • Customer Service Operations Division
      • Customer Satisfaction Department (Call Center)
      • Digital Financial Counseling Division
  • Regional Head Offices
    • Seoul-Gangwon Regional Head Office
      • Seoul Central Branch Office
      • Gwanak Branch Office
      • Gwangjin Branch Office
      • Nowon Branch Office
      • Gangneung Branch Office
      • Wonju Branch Office
      • Yangcheon Branch Office
      • Gangnam Branch Office
      • Chuncheon Branch Office
      • Sokcho Branch Office
    • Incheon-Gyeonggi Bukbu Regional Head Office
      • Incheon Branch Office
      • Uijeongbu Branch Office
      • Goyang Branch Office
      • Bucheon Branch Office
      • Gyeyang Branch Office
      • Guri Branch Office
      • Gimpo Branch Office
    • Gyeonggi Nambu Regional Head Office
      • Suwon Branch Office
      • Ansan Branch Office
      • Seongnam Branch Office
      • Anyang Branch Office
      • Pyeongtaek Branch Office
      • Hanam Branch Office
    • Daejeon-Chungcheong Regional Head Office
      • Daejeon Branch Office
      • Cheongju Branch Office
      • Cheonan Branch Office
      • Boryeong Branch Office
      • Chungju Branch Office
      • Asan Branch Office
    • Gwangju·Jeolla·Jeju Regional Head Office
      • Gwangju Branch Office
      • Jeonju Branch Office
      • Jeju Branch Office
      • Suncheon Branch Office
      • Mokpo Branch Office
      • Gwangju Bukbu Branch Office
      • Gunsan Branch Office
      • Iksan Branch Office
    • Daegu-Gyeongbuk Regional Head Office
      • Daegu Branch Office
      • Pohang Branch Office
      • Gumi Branch Office
      • Deagu Joongbu Branch Office
      • Gyeongju Branch Office
      • Andong Branch Office
    • Busan-Ulsan-Gyeongnam Regional Head Office
      • Busan Branch Office
      • Changwon Branch Office
      • Sasang Branch Office
      • Ulsan Branch Office
      • Suyoung Branch Office
      • Jinju Branch Office
      • Geoje Branch Office

Customer Division

Seoul-
Gangwon
Regional Head
Office

Seoul Central
Branch Office

Gwanak
Branch Office

Gwangjin
Branch Office

Nowon
Branch Office

Gangneung
Branch Office

Wonju
Branch Office

Yangcheon
Branch Office

Gangnam
Branch Office

Chuncheon
Branch Office

Sokcho
branch Office

Incheon-Gyeonggi Bukbu
Regional Head Office

Incheon
Branch Office

Goyang
Branch Office

Uijeongbu
Branch Office

Bucheon
Branch Office

Gyeyang
Branch Office

Guri
Branch Office

Gimpo
Branch Office

Gyeonggi Nambu
Regional Head Office

Suwon
Branch Office

Seongnam
Branch Office

Ansan
Branch Office

Anyang
Branch Office

Pyeongtaek
Branch Office

Pyeongtaek
Branch Office

Daejeon-Chungcheong
Regional Head Office

Daejeon
Branch Office

Cheongju
Branch Office

Cheonan
Branch Office

Boryeong
Branch Office

Chungju
Branch Office

Asan
Branch Office

Gwangju·
Jeolla·Jeju
Regional Head Office

Gwangju
Branch Office

Jeonju
Branch Office

Jeju
Branch Office

Suncheon
Branch Office

Mokpo
Branch Office

Gwangju Bukbu
Branch Office

Gunsan
Branch Office

Iksan
Branch Office

Daegu-Gyeongbuk
Regional Head Office

Daegu
Branch Office

Pohang
Branch Office

Gumi
Branch Office

Deagu Joongbu
Branch Office

Gyeongju
Branch Office

Andong
Branch Office

Busan-
Ulsan-Gyeongnam
Regional Head Office

Busan
Branch Office

Changwon
Branch Office

Sasang
Branch Office

Ulsan
Branch Office

Suyoung
Branch Office

Jinju
Branch Office

Geoje
Branch Office

Commission

The commission, composed of 15 members including the chairman, is the highest decision-making body of our organization. Its members are appointed by the Financial Services Commission among the following individuals : the Chairman of the Korea Federation of Banks, the Chairman of the Korea Life Insurance Association, the Chairman of the General Insurance Association of Korea, the Chairman of the Credit Finance Association of Korea, the President of the Korea Federation of Savings Banks, the CEO of Mutual Finance at the National Agricultural Cooperative Federation, the Vice-President of the Korea Inclusive Finance Agency, and other individuals who have rich knowledge and experience in the area of consumer protection and Household debt relief programs. The commission, composed of 15 members including the chairman, is the highest decision-making body of our organization. Its members are appointed by the Financial Services Commission among the following individuals : the Chairman of the Korea Federation of Banks, the Chairman of the Korea Life Insurance Association, the Chairman of the General Insurance Association of Korea, the Chairman of the Credit Finance Association of Korea, the President of the Korea Federation of Savings Banks, the CEO of Mutual Finance at the National Agricultural Cooperative Federation, the Vice-President of the Korea Inclusive Finance Agency, and other individuals who have rich knowledge and experience in the area of consumer protection and Household debt relief programs.